Commercial & Trade Credit Agencies Ltd.

Formed in 1988 CTCA has gained a very high reputation in the field of Commercial Debt Recovery and has amassed an impressive portfolio of clients, which includes many of the largest companies in the UK.
From the beginning it has been our aim to provide a highly personalised service to clients rather than an automated one. Accessibility and prompt personal attention to our clients' requirements are paramount in our business.
















Our Services

  • We offer a debt recovery service operating across all areas of Industry and Commerce, at competitive rates of commission. - NO RECOVERY - NO FEE. Our only source of income is the commission earned on recovered debt. There are no hidden charges such as Minimum, "Admin" or Closure Fees. Furthermore, our commission rates are unaffected by the age of a debt.
  • Our clients have specific collectors assigned to their cases and have unlimited access to those collectors via e-mail, telephone etc. WE DO NOT HAVE VOICEMAIL.
  • Our in-house Solicitors, T.G. Baynes, will undertake legal proceedings on behalf of our clients, should such action be deemed necessary, but only with the clear permission of the client.
  • We are associated with Smith & Williamson Ltd, Insolvency Practitioners, who offer a free service to our clients in matters of insolvency law, advice, consultation and representation at meetings of creditors.
  • Frequent credit circle meetings held in London for Credit Managers in specific industries.

Testimonials

Having worked in the FMCG industry for longer than I care to remember, I have always used CTCA's services for outside debt collection. David and Kevin Hood were initially recommended to me by another credit manager in the same sector. This being at the start of my credit career some 20 years ago, the service they provided and continue to offer has never faltered. They deliver an invaluable and professional service that has only ever produced good results. In the past, it was considered a rarity to transfer a customer to outside debt collection. However, in todays economic climate, we have found their services instrumental in chasing down those "hard-to-collect accounts". Their charges are competitive and as the client you are kept informed each step of the way. I have no hesitation in recommending them as the "secret weapon" in your collection toolbox!
Having used David Hood's company for over 25 years in sectors as diverse as Chemicals (Du Pont) and Photographic (Fujifilm), I can honestly say that despite approaches from many other providers I have never been tempted to change.
David and his team have developed an almost encyclopaedic knowledge of their clients' customer base (particularly in Photo) and this ensures that when they are instructed, results follow.
All at very competitive (if not unbeatable) rates.
If friendly and efficient service is what you are looking for, look no further than CTCA!
Over the past ten years CTCA have consistently provided us with a cost effective, reliable and effective debt recovery service.
David and Kevin Hood both clearly know their stuff and are always keen to help with any queries we may have.
I have no hesitation in recommending their services.

Linda Smith
Credit Manager

Agfa Gevaert Ltd have been using CTCA for their outside collection work for nearly 20 years, and have always found them to be both extremely professional and honest, with very competitive rates.
David & Kevin Hood have a great deal of knowledge and expertise in this field and have very good customer skills, as do their staff. An added benefit is having a firm of solicitors, which works very closely with CTCA, on the same site. This saves a great deal of time and money. Another added advantage.

Steve Clark
Finance Operations Manager
Independent News & Media Ltd

I have used CTCA since their formation around 20 years ago. I have always found them to be professional, reliable, effective and competitive with their rate. They also have the added advantage of an on site firm of solicitors.
I would have no hesitation in recommending CTCA to a prospective client.

Yours faithfully,
Alan Dixie FICM
For Centaur Media Plc

I can confirm that Centaur Media Plc has been a client of Commercial & Trade Credit Agencies (CTCA) for almost twenty years. They consistently exceed the collection targets we set them. We have always found their collection staff to be very professional in their approach to customers, and very effective in the collection of debt owed to us. When there is a need to proceed with Legal action there is a seamless transfer process to an associated legal firm, who also provide excellent service and results,
CTCA's pricing strategy has always been very competitive and the service they offer is second to none. From my own personal experience I have no hesitation in recommending their services.

Lyndsay Moore
Procter and Gamble UK,
UK and Ireland Accounts Receivable Stewardship Owner.

Procter and Gamble have worked closely with CTCA collection agency for more than 10 years and more frequently in past months following changes in our economic climate. CTCA's work on any project passed by P&G has been completed to a very high standard and always to a satisfactory conclusion.
Procter and Gamble continue to use CTCA for all projects and find their competitive rates coupled with their on site firm of solicitors, TG Baynes second to none.
CTCA's Kevin Hood and David Hood's extensive knowledge with their area has proven invaluable to me over recent months, I am always confident that any question or query I have in relation to one of our projects can be answered expertly and always professionally.

Trevor Wiggins LLB: FICM
Tate & Lyle Sugars Europe

I have been a client of CTCA (since their inception) in my various roles as Credit Manager in several organisations. They are open, friendly and easy to deal with, always fitting their systems and processes around my requirements (rather than expecting me to accommodate theirs). Their rates are very reasonable, and their results are good -they get to the root of the problem quickly and efficiently, without wasting my time.

Debbie Reed
Accounts Receivable Manager
Hapag-Lloyd (UK) Ltd

I have used CTCA for the last 10 years and have found them totally professional & extremely effective. This is due to their immense knowledge & experience in all areas of debt recovery. I will be continuing to use them for the next 10 years!

Commercial & Trade Credit Agencies Ltd.
Unit 6, Basepoint
Dartford Business Park
Victoria Road
Dartford
Kent
DA1 5FS
Tel: 0208 3030194

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